Here is something most utility managers don’t know. When a customer partially closes their upstream ball valve to “save water,” they might be doing the opposite — stopping your meter from measuring at all.
Recent independent research tested six ultrasonic water meters from different brands. The finding was striking: at 75% valve closure, water continued flowing, but the meters stopped registering volume. Significant measurement errors appeared. The utility delivered water but billed nothing. This is not a theoretical problem. Consumers in high-pressure areas often partially close valves as a water-saving habit. Each one silently creates unbilled consumption.
How does the TS11FW solve this?
The TS11FW Valve-control Ultrasonic Water Meter from TY Metering addresses this problem in two ways. First, its ultrasonic technology is less sensitive to flow disturbance than mechanical meters. The TS11FW ultrasonic water meter maintains accuracy across a wide range of flow conditions, including those caused by partially closed valves. Second, and more importantly, the TS11FW ultrasonic water meter puts valve control in your hands — not the customer’s. When the TS11FW ultrasonic water meter is installed as the primary meter with its integrated valve, your utility controls the water flow. Customers cannot partially close what they cannot reach.
The result is accurate billing, protected revenue, and no hidden under-registration from well-meaning customers.
Why choose TY Metering? We are the manufacturer. We test every TS11FW valve through 10,000 cycle operations before certification. You get reliability reports with your bulk order. Our technical team helps you configure alert thresholds for abnormal flow conditions. ISO-certified facilities. IP68 protection. Open API integration. Contact TY Metering to protect your billing integrity.
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