For water utilities, Non-Revenue Water (NRW) usually triggers one instinct — find the leak.
But if you’ve been managing water networks for any length of time, you know it’s rarely that straightforward.
Real losses from pipe bursts and cracks. Apparent losses from meter under-registration, data entry errors, and theft. Unbilled authorized consumption — firefighting, line flushing, system maintenance.
Three distinct components. Three different solutions. And none of them can be tackled effectively without reliable, real-time data.
At TengyueMetering, we don’t sell meters just to measure flow. We build tools that give you visibility — the kind that actually helps you reduce water loss.
Why Traditional Metering Falls Short
Most utilities are still running mechanical meters. They wear out. They under-register at low flows — meaning small, continuous leaks literally don’t show up on your radar. And when you can’t measure something accurately, you can’t manage it.
Will Jernigan, a leading voice on the AWWA Water Loss Control Committee, put it this way: without breaking NRW down into its components, utilities “don’t know which solutions to apply or where the biggest part of the problem is.”
He also pointed to a Water Research Foundation study that found 20% to 40% of submitted water audits showed implausible results — including negative water loss. “Error in the water audit data is not, for the most part, coming from human error,” Jernigan explained. “It is coming from error that is sort of inherent to the systems that we get the data from.”
That’s the real challenge: the data itself is broken.
How TengyueMetering Helps You Regain Control
Ультразвуковой счетчик воды TS14W: Precision at the Source
The TS14W is built for utilities ready to move beyond monthly reads and customer complaints. It uses ultrasonic technology — no gears, no discs, no mechanical wear. That means accurate measurement down to flows as low as 1 liter per hour. The kind of measurement that catches the small, continuous losses mechanical meters miss entirely.
And we made sure it fits what you already have.
The Ультразвуковой счетчик воды TS14W supports multiple communication protocols out of the box — pulse output, NB-IoT, and LoRaWAN. Deploy it today on your legacy pulse network. Migrate to NB-IoT next year without changing a single meter body. The communication module is field-swappable. One meter model serves your entire fleet. One spare part kit covers every scenario.
In South America, a recently completed Ультразвуковой счетчик воды TS14W project using LoRaWAN demonstrated not just accurate data collection, but breakthroughs in intelligent leak detection and user consumption behavior analysis.
TY WaterOne: Turning Data into Insight
The TS14W feeds data into TY WaterOne — an AMI platform that visualizes consumption patterns, monitors network health, and flags anomalies before they turn into emergencies.
Utilities using it have reported NRW reductions of 25-30%, with manual reading and vehicle dispatch costs cut by 90%.
The platform is built on open standards — DLMS/COSEM and RESTful API — so you’re not locked into a single vendor.
TY Leakage Monitoring: Real-Time Alerts, Rapid Response
This is where data becomes action. The system detects continuous consumption lasting over 24 hours (LEAK), high flow over 30 minutes (BURST), reverse flow, and magnetic tampering — and sends real-time alerts.
At the WISA 2026 exhibition in South Africa — where NRW reaches 47% in some regions — TengyueMetering demonstrated this capability to the Minister of Water and Sanitation. Immediate detection means immediate action.
Proven Results in the Field
Saudi Arabia — Abha region: 85,000 ultrasonic meters deployed.
Philippines — Cebu: NRW reduced from 61% to 29%.
Brazil — AEGEA network: Serving 15 million people across the country.
These aren’t lab results. They’re real-world deployments.
NRW isn’t about how much water you lose — it’s about how much data you’re missing.
Let’s talk. We’ll send you samples to test on your own network. See for yourself what real-time visibility actually looks like.